Advanced Technical Support for Users
The team of Andersen's experienced IT professionals ensure in-depth technical support for your employees.
A team of IT specialists will provide deep technical support for your employees working as part of your IT team or individually.
Advanced technical support services are usually provided in cases when deep technical expertise is required in order to solve an issue or a request. It is often called the 2nd level of support or L2 support. In most cases, the L2 support team works in cooperation with the IT HelpDesk agents, who do the basic investigation and solve basic issues and requests.
Select professional IT services for your software development project.
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What happens next?
Our expert contacts you shortly after having analyzed your business requirements
When required by you, we sign an NDA to ensure the highest privacy level
Our pre-sales manager submits a comprehensive project proposal. It may include estimates, timelines, lists of CVs, etc., for a particular situation
The team assembled for your IT project can start delivering within ten business days