Atlassian Support Services

Equip your staff with smarter Atlassian cloud and data center solutions

24/7
Jira and Confluence subscription

In the capacity of an Atlassian solution partner, we offer flexible licensing options for Jira software, Confluence, etc., adapted to your growth.

15
years of experience

Andersen's expertise as a provider of Atlassian partner services covers multiple domains, e.g., finance, healthcare, media and entertainment, transportation, and more.

4.9/5
on Clutch

Our capability to support Atlassian products is confirmed by the feedback provided by our satisfied customers in numerous sectors and from all over the world.

24/7
Jira and Confluence subscription

In the capacity of an Atlassian solution partner, we offer flexible licensing options for Jira software, Confluence, etc., adapted to your growth.

15
years of experience

Andersen's expertise as a provider of Atlassian partner services covers multiple domains, e.g., finance, healthcare, media and entertainment, transportation, and more.

4.9/5
on Clutch

Our capability to support Atlassian products is confirmed by the feedback provided by our satisfied customers in numerous sectors and from all over the world.

Your reliable Atlassian expert partner

Unleash the full potential of Atlassian solutions with goal-oriented support and implementation services designed for ITSM and Agile delivery.

ITSM expertise you can build upon

  • Deep knowledge of Jira Service Management and Opsgenie;

  • Quick response to incidents and service requests;

  • Bespoke workflows in line with ITIL best practices;

  • Proactive problem management to cut downtime.

DevOps-ready Atlassian solutions

  • Optimized Jira software setup for Agile and CI/CD teams;

  • Seamless integration with Bitbucket and external tools;

  • Scalable configs for growing development pipelines;

  • Clear sprint planning, tracking, and reporting flows.

Collaborative and Agile implementation approach

  • Flexible onboarding tailored to your processes;

  • Continuous feedback loops and iterative delivery;

  • Fast turnaround for change requests and improvements;

  • Minimal disruption to ongoing operations.

Atlassian product expertise

We specialize in the deployment and customization of Atlassian's core products.

Atlassian products and solutions:

  • Jira software – Agile project and issue tracking;
  • Jira service management – ITSM and ESM implementations;
  • Confluence – knowledge base and collaboration space;
  • Bitbucket – Git code management and CI/CD;
  • Opsgenie – incident alerting and on-call management tool.

We specialize in the deployment and customization of Atlassian's core products.

Atlassian products and solutions:

  • Jira software – Agile project and issue tracking;
  • Jira service management – ITSM and ESM implementations;
  • Confluence – knowledge base and collaboration space;
  • Bitbucket – Git code management and CI/CD;
  • Opsgenie – incident alerting and on-call management tool.

Real experts for your Atlassian tools

Demonstration of our team's profound knowledge of and hands-on skills in Atlassian support services.

Engagement flow

Our proven framework for Atlassian tools covers all stages – from planning to rollout – and encompasses a complete array of ITSM and DevOps services.

Discovery and initial Atlassian consulting services

We begin with a free-of-charge discovery session to grasp your corporate needs, staff workflows, and current Atlassian usage, if any. This step enables us to identify key goals and areas for improvement.

Solution design and proposal

Implementation and Atlassian migration

Training and go-live

Support and continuous improvement

Atlassian support case studies

Learn how our Atlassian support services have delivered measurable value across several industries.

FAQ

It's simple. Just contact us to schedule a discovery session. Based on our track record in IT consulting for Atlassian, we will swiftly assess your current environment, define goals, and outline a tailored implementation or optimization plan.

Get a free consultation on Atlassian solutions

What happens next?

An expert contacts you after having analyzed your requirements;

If needed, we sign an NDA to ensure the highest privacy level;

We submit a comprehensive project proposal with estimates, timelines, CVs, etc.

Customers who trust us

SamsungVerivoxTUI

Get a free consultation on Atlassian solutions