Custom Enterprise Software Development: The Ultimate Guide

Evgeny Kuznetsov

Evgeny Kuznetsov

Content writer at Andersen

Custom Software
Sep 21, 2022
6 minutes to read
  1. What is enterprise software?
  2. When to choose custom enterprise software
  3. Custom enterprise software development process
  4. Phase 1. Project discovery
  5. Phase 2. UI/UX design and testing
  6. Phase 3. Сustom enterprise software development
  7. Phase 4. QA, deployment, handover, and maintenance
  8. Enterprise software trends
  9. Conclusion

The concept of enterprise-grade software is simple to grasp, yet not so easy to describe in detail. Basically speaking, it is software aimed at satisfying the needs of organizations as a whole, rather than serving the needs of a particular single user. As such, it is a broad category that includes such versatile facets as project management, business intelligence, CRM systems, enterprise resource management, and content management solutions, etc. The tasks this software helps resolve include centralized data storage and usage, cost optimization, workflow improvement, and so on. Consequently, this segment is enormous. In 2021, this sector generated $224.22 billion in revenue. In 2027, it is projected to reach $347.27 billion. In this piece, Andersen's team will attempt to assess both the qualitative and quantitative dimensions of the custom enterprise software development issues, as well as applicable guidelines for your initiative.

What is enterprise software?

Techopedia defines enterprise-grade software as an umbrella term describing solutions used by organizations as ‘business-oriented tools.’ There can be different approaches to classifications. Along with their respective revenues in 2021, Statista identified the following major types of enterprise software solutions:

  • Customer relationship management software (CRM) with $63.53 billion in revenue. This is responsible for managing your interactions with clients and aggregating, visualizing, and storing all applicable information.
  • Enterprise resource planning (ERP) software with $42.52 billion. This is used to deal with accounting, asset allocation, and day-to-day operation management.
  • Business Intelligence (BI) software with $22.44 billion. These solutions translate your data into actionable insights, measurable goal setting, and smart decision-making.
  • Content management software with $18.08 billion. Its mission is to enable you to effectively create, plan, manage, and distribute content.
  • Supply chain management software with $16.94 billion. This deals with cost-effective flows of items, goods, and people.
  • Other software classes with $60.71 billion.
Enterprise software revenue by segment

All these solutions are high-profile and rather complex. Therefore, a custom enterprise software solution must possess the following characteristics:

  • Robustness, i.e. capability to function in a stable and productive fashion in critical situations and under stressful conditions;
  • Scalability, i.e. ability to evolve with your organization and match its growing user demands, in terms of data load, functionalities, features, and capacities;
  • Maintainability, i.e. cost-effective usability, understability, and testability;
  • Security, i.e. the safeguards your custom enterprise software uses to protect sensitive data, both personal and business-related;
  • Multifunctionality, i.e. ability to perform several types of activities at once.</