AWS Web App for Orthodontics Clinics

Healthcare

Customer rating

4.9

This ranking reflects our expertise and success

About the client

Andersen's customer, in this business case, was an orthodontics clinic. Their mission is to provide an exceptional level of care. To achieve this, they needed an AWS-based web app.

Location:Australia

Business Context

As the customer was expanding their network of clinics, the volume of communication between orthodontists and oral health therapists increased significantly. No existing, ready-made solution was in the position to match their needs. So we were entrusted with crafting a bespoke platform, an AWS-based web app, that would unify treatment monitoring, messaging, and patient data storage, all within a single seamless system.

Challenges

Working in a highly competitive and data-sensitive domain, the customer faced a range of challenges, namely:

Scalability. With the expansion of their network, the customer needed a scalable healthcare web application to manage an increasing number of specialists and patient cases efficiently;
Inefficient communication. Their communication tools, e.g., MS Teams, had limitations in facilitating seamless collaboration between orthodontists and oral health therapists. A more structured and integrated communication flow was mandated;
Push notifications. As the customer used Microsoft Teams for internal communication among doctors, they lacked push notifications. Microsoft Teams was insufficient in supporting this crucial feature and could not ensure that doctors would receive timely alerts on their smartphones. Thus, the customer requested PWA and iOS push notifications;
Fragmented data management. The customer sought a unified platform to store and manage patient data, treatment plans, and diagnoses. Without it in place, they had to deal with inefficiencies, since information had to be manually duplicated in different systems;
Lack of centralization. That is, no existing off-the-shelf healthcare web application could fully meet their needs. They needed a custom-built tool that would integrate treatment monitoring, internal messaging, and patient data storage in one place;
Security and compliance challenges. As a healthcare provider, the customer required a protected and compliant system to handle sensitive patient data while ensuring privacy and regulatory adherence.

Project overview

The project was focused on replacing third-party tools with an AWS-based web app for seamless collaboration between orthodontists and therapists, streamlining patient data and supporting clinic expansion.

Our key goals included better staff collaboration, centralized patient records, flexibility, and strict data security compliance. The system needed to ensure easy access and management while meeting healthcare regulations.

The platform’s purpose was to enhance doctor-patient engagement, unify scattered records, and improve workflow efficiency. With desktop and mobile support, it would enable quick and intuitive treatment management.

Success metrics focused on mobile accessibility, data security, doctor-centric design, and responsive functionality.

Duration6 months

Technologies

Java

Spring Boot Framework

Hibernate ORM

Maven

PostgreSQL

App functionality

To meet the customer’s business needs, Andersen helped create an AWS-based web app packed with features to improve communication, streamline workflows, and enhance patient management.

Communication functionalities:

Built-in messaging and data exchange capabilities for seamless interaction between orthodontists and therapists, in a clinic-specialist format, so that patient data and treatment plans can be exchanged;
Real-time notifications for timely responses and updates.

Patient data management functionalities: