Advanced Technical Support for Users
The team of Andersen's experienced IT professionals ensure in-depth technical support for your employees.
Andersen's specialists will provide in-depth technical support of your application or product to your customers by applying best practices and our extensive professional experience.
Advanced customer support of an application or product is a service provided to the customers in cases where deep technical expertise is required to help them. It is similar to the Advanced technical support service, but the difference is that this service requires much better customer-facing and communication skills because they’re working directly with the customers. The goal of this service is to solve all technical issues the customers may have with the application/product, whether they’re related to their workstation/devices or to the application/product itself.
Select professional IT services for your software development project.
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What happens next?
Our expert contacts you shortly after having analyzed your business requirements
When required by you, we sign an NDA to ensure the highest privacy level
Our pre-sales manager submits a comprehensive project proposal. It may include estimates, timelines, lists of CVs, etc., for a particular situation
The team assembled for your IT project can start delivering within ten business days