The customer chose to protect their confidential information
IT Infrastructure for Mobile Commerce in the UAE
About the client
Andersen was approached by a Gulf-based subsidiary of a global leader in mobile commerce and digital monetization. Operating in over 60 countries and reaching more than 1.5 billion consumers through over 84 mobile operators, this customer empowers top-tier brands to scale globally via its seamless digital payment and content delivery platforms. The company also offers a proprietary payment gateway that processes over 2.1 billion transactions each month.
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Business Context
The task was to enhance the customer's technological ecosystem to drive revenue, scale market reach, and optimize the UX. They needed a robust, scalable, and integrated technological ecosystem to facilitate smooth interactions between mobile operators, digital service providers, and end-users. Andersen's team translated these goals into advanced IT infrastructure solutions. Within this framework, we helped the customer tap into new user segments, increase client retention, and simplify complex integrations.
Challenges
The tasks we helped resolve included:
- Managing complex integrations with a wide range of mobile operators and third-party digital services;
- Creating consistent and efficient payment systems capable of handling diverse currencies and methods;
- Ensuring compliance with varying regulatory frameworks across international markets;
- Scaling platform performance to accommodate growing user bases without compromising system stability;
- Building customizable marketing tools for diverse operator requirements and locations;
- Overcoming dependencies between distributed internal teams during development and service migration;
- Safeguarding user data and ensuring transactional integrity across all services;
- Promoting adoption of new systems among both internal teams and external users.
Project overview
The initiative aimed to enhance the customer's B2B and B2C IT infrastructure solutions through the development of advanced software tailored to the mobile commerce landscape. The primary objective was to deliver scalable and modular platforms that would facilitate seamless operator integrations, optimize payment workflows, and empower the customer's marketing teams with flexible tools. The project also directly supported market expansion strategies and user satisfaction KPIs by enabling effective subscriber lifecycle management and unlocking new monetization opportunities for the customer and their partnered merchants.
About the project
The IT infrastructure solutions we provided encompassed services across multiple domains:
- A highly customizable landing page builder for tailored marketing across different mobile operators;
- A robust, dedicated module to manage end-to-end payment processes between services;
- A scalable back-end platform for operator integration, lifecycle management, and service orchestration;
- Advanced internal tools to support user acquisition campaigns and marketing automation;
- Comprehensive dashboards and reporting mechanisms for transaction monitoring and reconciliation.
All these IT infrastructure solutions were closely aligned with the customer's existing ecosystem and deployed incrementally to ensure minimal disruption.
Front-end:
JavaScript (ES6+), TypeScript, Nuxt.js, Vue.js;
Back-end:
PHP, Node.js, NestJS, Hapi, Spring Boot, Java 11, MongoDB, Swagger;
Other:
AWS SDK, Git, Prometheus, AWS infrastructure (Lambda), Docker.
App functionality
The delivered IT infrastructure solutions offer the following key functionalities:
- A dynamic landing page constructor with operator-specific branding and content customization;
- Integration of multiple digital services through a unified back-end interface;
- Payment orchestration across multiple channels, supporting various currencies and billing methods;
- Real-time transaction tracking, reporting, and automated reconciliation;
- Internal tools for subscriber management across the acquisition and retention stages;
- Advanced scalability features to support millions of users with minimal latency;
- Embedded security mechanisms to protect sensitive data and ensure regulatory compliance.
Solution
When working on these IT infrastructure solutions, we prioritized comprehensiveness, attention to detail, and compatibility. Andersen’s integration-first approach enabled seamless onboarding of mobile operators via scalable APIs. Recognizing the complexity of international payments, we introduced a payment management engine capable of handling diverse payment methods and regulatory requirements.
A marketing toolkit was developed by our experts, with customizable landing page templates to address market variability. To enhance user trust and platform reliability, we enforced high standards of security and performance monitoring across all services. In addition, Andersen supported the customer's transition to AWS infrastructure, ensuring a future-ready and flexible architecture capable of rapid scaling and continuous innovation.
As a result of our involvement, the customer is now fully capable of helping telcos increase client retention and drive additional ARPU (average revenue per user) via their digital offerings.
Project results
The collaboration between Andersen and the customer has resulted in a modernized, resilient, and scalable technology ecosystem. The new IT infrastructure solutions have improved integration speed with mobile operators, streamlined payment operations, and empowered marketing teams with flexible tools. Among other benefits, the customer is now fully equipped to process and reconcile billions of transactions more efficiently via a special, dedicated module.
By enhancing the system’s flexibility and performance, Andersen’s IT infrastructure solutions have supported the customer's continued expansion into new digital markets, increased end-user satisfaction, and simplified merchant onboarding. The result is a tangible increase in revenue and improved operational control – key enablers for the customer's next wave of global growth.
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If needed, we sign an NDA to ensure the highest privacy level;
We submit a comprehensive project proposal with estimates, timelines, CVs, etc.
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