Digitalization of the claims process
Project ROI
After 6 months from release, we usually ask customers about the financial results of a project to make sure we did our job well
Project timeline
Andersen team has spent more than 320 hours every week on the development of this solution
Asian-Pacific coverage
The platform is available for users in Australia, Singapore, and Indonesia
About the project
Andersen’s team cooperated with a large Asian-Pacific advisory and investment firm which provides consulting, investment and real estate services, dealing with class action suits. In order to improve the customer experience, the company decided to launch a platform where users can lodge their claims so that claimants don’t have to visit the physical branch. Since such a platform should have been of high quality, the customer contacted our specialists.
Industry
Enterprise
Duration
15 months
Team size
8 developers
Tech Stack
Angular, Vue.js, .NET
Project Results
Andersen’s team delivered a qualitative bug-free web platform for the class action applications, which simplifies the claim lodging process. Since the platform relieves from the necessity to visit the customer’s office in order to apply for the service, it became widely known quickly and led to the significant increase of the customer’s client base. The clients note the convenience of the solution since they can make a claim regardless of their location spending on the whole procedure less time.
