Class Action Web Application image

Class Action Web Application

Development of a digital platform for lodging a claim

Digitalization of the claims process

Project ROI

After 6 months from release, we usually ask customers about the financial results of a project to make sure we did our job well

118%

Project timeline

Andersen team has spent more than 320 hours every week on the development of this solution

3 weeks ahead of schedule

Asian-Pacific coverage

The platform is available for users in Australia, Singapore, and Indonesia

3 countries

About the project

Andersen’s team cooperated with a large Asian-Pacific advisory and investment firm which provides consulting, investment and real estate services, dealing with class action suits. In order to improve the customer experience, the company decided to launch a platform where users can lodge their claims so that claimants don’t have to visit the physical branch. Since such a platform should have been of high quality, the customer contacted our specialists.

Industry

Enterprise

Duration

15 months

Team size

8 developers

Tech Stack

Angular, Vue.js, .NET

Project Results

Andersen’s team delivered a qualitative bug-free web platform for the class action applications, which simplifies the claim lodging process. Since the platform relieves from the necessity to visit the customer’s office in order to apply for the service, it became widely known quickly and led to the significant increase of the customer’s client base. The clients note the convenience of the solution since they can make a claim regardless of their location spending on the whole procedure less time.

88%

Satisfaction rate

50%

Process optimization

43%

New clients

Client’s feedback

SMB, enterprise and startup clients return to us because they’re happy with our work. Here’s what they say about Andersen.
John Specter
Timothy Kozak Manager at KordaMentha

I am completely satisfied with our cooperation and with the product developed by the team. I would say that the distinguishing feature of Andersen is high quality in everything, whether they are provided services or developed software solutions. So I can affirm that Andersen is a trusted vendor that worth to be partners with.