8.5 million devices experienced critical failures.
The toll taken on the economy Azure and CrowdStrike incident
Estimated losses for top US companies: $5.4 billion.
Affected sectors included banking, travel, and telecommunications.
8.5 million devices experienced critical failures.
Estimated losses for top US companies: $5.4 billion.
Affected sectors included banking, travel, and telecommunications.
5 Whys Root Cause Analysis
Understanding the root cause of an issue is crucial for preventing future occurrences. This analysis reveals the sequence of events that led to the recent incident involving CrowdStrike and Azure, helping us develop strategies to avoid similar issues in the future.
Why did the incident happen?
A logic error in the CrowdStrike Falcon sensor configuration update caused the BSOD errors and recovery boot loops on affected systems.
Why did the logic error occur in the update?
Why did the incident affect so many devices globally?
Why wasn't a phased approach used for the deployment?
Why was there a lack of a robust deployment strategy?
How our services can help
Andersen offers a comprehensive range of services designed to protect your business from incidents like the recent Azure and CrowdStrike outage. Our approach focuses on keeping your systems secure, compliant, and operational.
Andersen's team conducts an in-depth audit of your current systems to identify vulnerabilities and areas for improvement and review your deployment and configuration strategy.
We do the following:
- Assess the existing infrastructure against industry standards and best practices;
- Identify security gaps and compliance issues;
- Evaluate performance and scalability of current systems;
- Review and audit deployment and configuration strategies for effectiveness and efficiency;
- Provide detailed recommendations for improvement.
Andersen's team conducts an in-depth audit of your current systems to identify vulnerabilities and areas for improvement and review your deployment and configuration strategy.
We do the following:
- Assess the existing infrastructure against industry standards and best practices;
- Identify security gaps and compliance issues;
- Evaluate performance and scalability of current systems;
- Review and audit deployment and configuration strategies for effectiveness and efficiency;
- Provide detailed recommendations for improvement.
We establish robust processes to ensure your systems are always secure and compliant.
Andersen does the following:
- Implements services like Azure Update Manager and AWS Systems Manager;
- Automates the deployment of OS and software updates to ensure systems are up-to-date with the security patches;
- Implements such tools as Azure Automation and AWS Config;
- Maintains consistent configuration across all your environments;
- Develops and enforces custom policies for patching and configuration, meeting your business needs;
- Monitors continuously to ensure adherence to industry regulations and internal policies, provides regular reports.
Continuous monitoring to detect and respond to issues before they impact your business.
Andersen offers:
- Setup of real-time alerts using Azure Monitor and AWS CloudWatch to notify about potential issues;
- Rapid response to detected issues, minimizing downtime and impact;
- Tracking of the performance of your systems to ensure the most efficient operation;
- Implementation of security monitoring tools like Azure Security Center and AWS GuardDuty to detect and mitigate threats.
Comprehensive management of your cloud infrastructure to optimize performance and cost-efficiency, taking full responsibility for the operation of your cloud services.
Andersen's team:
- Optimizes your cloud resources for cost and performance using Azure Cost Management and Azure Advisor;
- Ensures your infrastructure can scale to meet the demand using services like Azure Autoscale and AWS Auto Scaling;
- Implements robust backup and disaster recovery solutions using Azure Backup and AWS Backup;
- Manages security settings and compliance requirements using Azure Security Center and AWS Security Hub;
- Provides operational support to manage and troubleshoot your cloud infrastructure;
- Regularly reviews and updates your cloud strategy to incorporate new technologies and best practices.
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Let's discuss how we can help you to prevent major issues
What happens next?
An expert contacts you after having analyzed your requirements;
If needed, we sign an NDA to ensure the highest privacy level;
We submits a comprehensive project proposal with estimates and timelines.
Customers who trust us