Andersen's IAM experts run administration, PAM, and MFA, giving specialist capabilities without an in-house identity team.
IAM Managed Services
Andersen delivers IAM managed services – 24/7 IAM administration, user provisioning, privileged access management (PAM), and compliance reporting under strict SLAs. Clients cut identity operations costs, face fewer identity-related incidents, and stay continuously compliant.
Proven expertise in identity and access management
Andersen delivers identity and security projects for enterprise clients, applying IAM practices proven against strict industry regulations.
Verified clients rate Andersen 4.9/5 for managed services, reflecting SLA-driven delivery and reporting that keep identity operations predictable.
IAM managed services we provide
Each service is part of Andersen's access management solutions and helps you control user access, speed onboarding, and produce audit-ready evidence.
Andersen monitors your identity platforms 24/7, triaging failed logins, lockouts, and anomalies under SLAs that contain incidents in minutes.
Andersen covers:
- Failed login and lockout triage;
- Real-time anomaly and threat alerts;
- SLA-backed incident escalation.
Managing user identities across your directory and apps, Andersen keeps entitlements role-aligned so leavers lose access within hours.
Reach out to Andersen for:
- Joiner, mover, and leaver automation;
- Role-based entitlement alignment;
- Timely access revocation for leavers.
Andersen automates provisioning through your IGA tooling to create accounts on day one and revoke leaver access the same day.
Andersen handles:
- Day-one account provisioning;
- Birthright and role-based access;
- Same-day leaver deprovisioning.
Handling upkeep, Andersen manages and maintains your IAM system – Okta, Entra ID, SailPoint, or Ping – on existing infrastructure to keep it current.
Scope includes:
- Okta, Entra ID, SailPoint, and Ping administration;
- Patching, upgrades, and configuration;
- Integration with existing infrastructure.
Andersen rolls out multi-factor authentication (MFA) and SSO across your identity provider to enhance security and block most account takeovers.
Contact Andersen for:
- Multi-factor authentication (MFA) rollout;
- Single sign-on (SSO) enablement;
- Conditional access policy tuning.
Certifying access to sensitive resources, Andersen enforces granular access controls and removes standing privileges to close audit findings.
Andersen delivers:
- Scheduled access certification campaigns;
- Granular, least-privilege controls;
- Removal of standing privileges.
Andersen delivers compliance reporting across identity systems mapped to GDPR, HIPAA, SOX, and SOC 2, so audits stay routine, not a scramble.
Reporting covers:
- GDPR, HIPAA, SOX, and SOC 2 evidence;
- Audit-ready access reports;
- Control and exception tracking.
Reviews of your IAM processes tune the IAM solution for cost, consolidating tools and automating tasks to lower identity operations costs.
Andersen optimizes:
- Tool and license consolidation;
- Automation of repetitive IAM tasks;
- Cost and performance tuning.
Meet our expert
Vladimir Pedchenko
Senior Director of Managed Services and Security
15+
Years in IT Ops and Security
150+
Active service contracts
99.99%
Uptime for 10% of SLAs
At Andersen, Vladimir leads managed services and security, keeping client identity operations stable, audit-ready, and aligned with agreed SLAs.
Success stories in identity and access management
Andersen secures authentication, access, and data across regulated platforms, from payments to manufacturing. These projects show delivered outcomes in security, scalability, and user experience.
Germany
Headless CMS backbone for a manufacturing platform
Andersen delivered a headless CMS backbone for Phoenix Contact, unifying editorial, commerce, and product services with governed content access and live data, cutting editorial effort and maintenance across regions.
Certifications and partnerships
Andersen maps its identity operations to the standards your auditors and customers expect, so access controls, evidence, and reporting align with recognized frameworks and reduce audit friction.
Benefits of IAM managed services
These category outcomes apply to the managed identity model broadly. Andersen-specific strengths appear under why choose Andersen below.
Why choose Andersen for managed IAM services
Andersen backs its identity operations with certified people, audited processes, and a verifiable track record – not positioning statements.
Certified security experts (CISSP and CISM)
Andersen's engineers hold CISSP and CISM and cover every major IAM platform, giving validated expertise without recruiting or retention risk.
ISO 27001 and SOC 2 audited processes
Delivery runs on ISO 27001-certified and SOC 2-audited processes, so auditors accept Andersen's evidence and your compliance reviews close faster.
SLA-driven 24/7 service desk
A 24/7 identity service desk operates under agreed SLAs, giving your team ongoing support for every access incident until it is resolved.
Cross-platform IAM expertise
Andersen integrates and runs Okta, Entra ID, SailPoint, and Ping under one model, so clients consolidate vendors and close gaps across tools.
Transparent pricing and flexible engagement models
You choose fully managed or co-managed models with pricing agreed up front, so identity spend stays predictable and tied to the coverage you pay for.
Two decades in secure software and IT operations
Andersen has delivered secure software and IT operations for 19+ years, backed by a Clutch top managed IT services rating and ITIL discipline.
How we take over your IAM operations
This is a takeover model, not greenfield-only. Andersen can assume an existing, under-performing IAM program, resolve its identity challenges, and stabilize it before optimizing.
Insights on identity security
Andersen's specialists publish guidance on securing digital identities, cloud protection, and compliance, so leaders can benchmark their IAM strategy and plan the next investment.
IT Compliance in the Digital Age
Reading time: 7 mins
See more
Why Compliance Management Is Essential
Reading time: 7 mins
See more
Cyber Security Essentials for SMEs In a Nutshell
Reading time: 7 mins
See more
FAQ
They put an external expert team in charge of running your identity stack, while the platforms stay yours. Unlike IDaaS – a cloud identity platform you still operate yourself – identity and access management managed services hand daily operations to the provider: administration, provisioning, MFA, and access reviews.
Order a free IT consultation
What happens next?
An expert reaches out after reviewing your requirements;
If requested, we sign an NDA for full privacy;
Andersen submits a project proposal with estimates and timelines.
Customers who trust us
