Analysts monitor telemetry and triage alerts around the clock to contain verified activity.
MDR Services
Andersen provides 24/7 monitoring and human-led response without an in-house SOC. Unlike an MSSP that only monitors and notifies, MDR services investigate, contain, and remediate threats. Confirmed activity is stopped promptly, and costs stay predictable.
Managed Detection and Response: expertise in numbers
Andersen defines scope and begins log onboarding within 5 days of agreement.
Our operations functions support 150+ active contracts with accountable service delivery.
MDR services we provide
Andersen combines security operations, human expertise, and technology context to reduce business risk without replacing the controls organizations already own.
Our MDR service monitors endpoint, network, identity, and cloud telemetry in real time. Analysts then validate alerts before escalation, so security teams receive prioritized incident context instead of an unfiltered alert queue.
Operational coverage includes:
- Correlation of detections across data sources;
- Severity-based triage and escalation;
- Documented actions for every confirmed alert.
Andersen operates SIEM workflows for organizations that need centralized visibility without a new security operations center. Analysts tune use cases and enrich telemetry, improving detection coverage across the existing technology stack.
The service delivers:
- Log-source onboarding and normalization;
- Use-case tuning for material risks;
- Escalation paths aligned to client functions.
Dedicated hunters use threat intelligence, analytics, and hypotheses based on attacker behavior to find suspicious activity that rules did not flag. This capability exposes hidden persistence and improves defense posture before impact grows.
Hunting activities cover:
- MITRE ATT&CK-aligned investigation paths;
- Credential and lateral-movement analysis;
- Feedback loops for stronger detections.
Confirmed incidents move through validated containment and recovery coordination, backed by evidence and affected-scope analysis. Andersen's playbooks cut mean time to respond so stakeholders receive practical remediation steps during high-pressure events.
Response outputs include:
- Host isolation and account-control guidance;
- Incident timeline and impact evidence;
- Remediation priorities with named actions.
Coverage extends monitoring to cloud environments, SaaS audit logs, identity signals, and workload telemetry. This service protects changing technology stacks while preserving existing investments and clarifying shared-responsibility gaps.
Cloud scope can include:
- Identity and IAM event monitoring;
- SaaS configuration and access signals;
- Cloud workload and network telemetry.
Bring 24/7 threat response into your security operating model today
MDR security certifications and industry recognition
Andersen applies audited practices and certified expertise to managed detection and response services, giving clients evidence of controls aligned with recognized security standards. MDR vendors should provide the same accountability.
Threats we detect and respond to
Ransomware and extortion attacks
Analysts correlate encryption behavior, privilege changes, and command activity to detect ransomware early, isolate affected systems, and preserve evidence for containment decisions.
Phishing and business email compromise
Investigations connect suspicious inbox rules, mailbox access, and payment-request patterns to expose BEC activity before fraudulent transfers or data loss occur.
Identity and credential attacks
Continuous monitoring identifies credential theft, impossible travel, and account takeover signals across IAM and endpoint data, allowing teams to revoke access before misuse spreads.
Benefits of managed detection and response services
Managed detection and response services combine continuous monitoring and accountable action, helping organizations control exposure while their internal security teams focus on priorities.
24/7 coverage without staffing an in-house SOC
Certified analysts staff every shift so organizations gain continuous monitoring without building an in-house SOC team — the model MDR security companies use to deliver round-the-clock coverage.
Faster threat detection and response
Validated alerts trigger containment from a defined playbook, so MDR reduces mean time to respond across confirmed incidents. IBM reports an average 247-day breach identification and containment lifecycle in its 2026 Cost of a Data Breach report.
Reduced security operations workload
Low-confidence alerts get filtered and confirmed detections enriched when MDR providers route actionable cases to the right owner, reducing fatigue across internal security operations functions.
Predictable security costs
A scoped operating expense replaces fixed hiring, shift, and tooling costs: MDR service pricing starts at €3–9 per endpoint and scales as protected assets change.
Less alert fatigue for your team
Duplicate noise gets suppressed and investigation context added before escalation, since MDR providers let analysts focus on material alerts rather than repeatedly reviewing the same signals.
Audit-ready compliance evidence
Investigations and containment decisions are documented under ISO/IEC 27001 and AICPA SOC 2 practices, so MDR gives audit teams traceable evidence for regulated security programs.
What our clients say
Client feedback shows how Andersen security teams turn complex environments into clear response actions, measurable security outcomes, and durable operational confidence.
Why choose Andersen as your certified MDR provider
Andersen combines certified analysts, transparent commercial terms, and operational discipline so the service supports measurable protection rather than another disconnected tool.
Certified security analysts
Andersen assigns analysts with CISSP, CISM, CEH, and GIAC credentials to MDR operations, bringing recognized incident-handling knowledge to triage, hunting, and remediation decisions.
Audited security management and data protection
ISO/IEC 27001 and AICPA SOC 2 evidence anchors our MDR delivery controls, helping clients assess how access, data handling, and service processes are governed.
Works with the tools you already own
Our MDR approach integrates existing EDR/XDR, SIEM, cloud, identity, email, and network controls, preserving the technology stack while unifying useful telemetry.
Transparent per-endpoint pricing
Andersen scopes MDR service costs at €3–9 per endpoint, so leaders can compare coverage with budget, asset count, and business risk before onboarding begins.
Round-the-clock operations without surcharges
A 24/7 MDR operating model covers nights and weekends without a night-shift surcharge, giving incident owners a clear route to response when critical events occur.
Recognized managed services provider
Clutch recognition for managed IT services and International Association of Outsourcing Professionals membership support Andersen's delivery record across 150+ active contracts.
Our structured MDR onboarding and operations process
Andersen moves from scoped risk to operating response through defined MDR stages, each producing an artifact that clients can review and use.
Andersen maps assets, critical services, business risk, and current security posture to define MDR coverage. The stage produces a scoped service plan and risk-based monitoring priorities.
- Asset and data-flow inventory;
- Risk and escalation requirements;
- Approved coverage checklist.
Meet our expert
Vladimir Pedchenko
Senior Director of Managed Services and Security
15+
Years in IT Ops and Security
150+
Active service contracts
99.99%
Uptime for 10% of SLAs
At Andersen, Vladimir leads IT operations and security services, keeping customer systems secure and stable.
- Builds and leads high-performing and scalable IT teams;
- Ensures reliability and resilience across critical systems;
- Leads large-scale transformations and process improvements.
Insights on threat detection and response
Andersen explains how security leaders connect detection, response, governance, and operational decisions to reduce risk across evolving environments.
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FAQ
Managed detection and response services combine 24/7 monitoring, human investigation, threat hunting, and incident action. Unlike notification-only tools, the service validates alerts and helps contain confirmed threats using client-approved procedures.
Discuss your security coverage needs with Andersen
What happens next?
An expert contacts you after having analyzed your requirements;
If needed, we sign an NDA to ensure the highest privacy level;
We submit a comprehensive project proposal with estimates, timelines, CVs, etc.
Customers who trust us
