Managed IT Services for Accounting Firms

Andersen delivers managed IT services for accounting firms: a 24/7 help desk, cybersecurity, and compliance-ready IT for CPA and accounting practices. We reduce downtime during tax season and keep client financial data protected.

Andersen's IT support for accounting firms in numbers

Andersen has run IT infrastructure, security, and cloud for regulated clients since 2007, giving accounting firms a partner fluent in regulatory compliance.

Across 150+ active managed service contracts, we support accounting firms and financial firms, resolving issues proactively and containing security risks before they expose sensitive data.

Follow-the-sun engineers monitor systems around the clock, so a failed backup or alert is handled overnight, preventing data loss.

Certifications and recognition

Andersen backs its managed IT support services for accounting firms with a proven track record, audited controls, and recognition across the financial sector.

Managed IT services for accounting firms we offer

Andersen structures its managed IT services for CPA firms around the functions practices depend on — help desk, security, software, cloud, backup, and IT strategy — each tied to an outcome.

We run a 24/7 help desk, so a partner locked out during filing week reaches a technician in minutes. Our IT support for CPAs clears login, printing, and app issues before they cost billable time.

What this includes:

  • Tiered ticketing with priority routing for urgent issues;
  • Remote and onsite support for workstations, laptops, and phones;
  • Responsive client service that keeps accounting operations moving.
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Andersen defends practices from phishing, ransomware, and takeover with continuous monitoring and layered security controls, so a fraudulent email in filing season cannot expose client financial data.

What this includes:

  • Managed detection and response with 24/7 continuous monitoring;
  • Endpoint protection, identity and access management, and multi factor authentication;
  • Security awareness training that reduces phishing and account-takeover risk.

Our engineers maintain and update the accounting software and tax tools your practice runs on, so upgrades and integrations happen outside peak periods, never interrupting returns.

What this includes:

  • Installation, patching, and version control for tax and ledger tools;
  • Integration between practice management, payroll, and document and data management systems.

Andersen delivers cloud hosting for tax software and firm workloads, moving desktops and apps to secure private or public cloud, so client files stay reachable from any office or remote workstation.

What this includes:

  • Migration of accounting applications to AWS, Azure, or private cloud;
  • Hosted desktops with secure access controls and secure data storage;
  • Performance tuning that keeps data flows and software responsive at peaks.
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We protect firm records with automated backups and tested restores, so a ransomware hit or hardware failure never causes data loss of returns, working papers, or client records.

What this includes:

  • Automated, encrypted backups with documented RTO and RPO;
  • Regular restore testing that safeguards business continuity.

Andersen manages networks, servers, and devices, strengthening network security and reliable remote access so staff across multiple locations work without interruption at year-end.

What this includes:

  • Firewall, switching, and secure Wi-Fi across all offices;
  • Reliable remote access and VPN for hybrid accounting teams.

Our vCIO and IT consulting services give leadership strategic guidance and a roadmap that align technology with growth, compliance, and budget, so investment supports strategic planning, not firefighting.

What this includes:

  • Quarterly roadmap, budget planning, and advanced analytics on IT performance;
  • Compliance and risk guidance for the FTC Safeguards Rule and client confidentiality.

Protect client data and cut tax-season downtime with proactive managed IT support

Benefits of managed IT services for accounting firms

Reliable technology gives any accounting practice measurable gains — steadier operations, controlled costs, and safer client records — whichever provider delivers it.

Uninterrupted operations during tax season

Proactive monitoring and 24/7 coverage keep systems available through filing peaks, so deadlines are met with minimal downtime.

Predictable IT spending

A fixed monthly fee replaces unplanned repair invoices and emergency call-outs, giving administrators a clear budget to forecast and defend.

Stronger protection for client data

Layered security, encryption, and continuous monitoring lower breach risk, protecting sensitive financial data and the client trust a practice is built on.

Why choose Andersen as your IT company for accountants

Andersen pairs financial-services delivery with certified processes and named teams, giving accounting firms an accountable IT partner backed by audits and cases.

Deep financial-services expertise

Andersen has served accounting firms, law firms, and finance clients since 2007, including a payroll and finance solution protecting sensitive financial data across the accounting industry.

Certified security and quality practices

ISO/IEC 27001 and AICPA SOC 2 controls give your practice enhanced security and compliance, enforcing data security through audited processes rather than promises.

A dedicated client manager and named team

Every firm gets a named client manager and a consistent team of Microsoft-certified engineers who learn your software, staff, and compliance obligations.

Co-managed IT alongside your in-house staff

Andersen extends your internal IT staff or IT department with specialist skills within ISO 27001-aligned processes, adding coverage during peaks without new hires.

Transparent SLAs and predictable pricing

Response and resolution targets sit in transparent SLAs at a fixed monthly price, backed by SOC 2 audited reporting, so accountability and cost are clear upfront.

Round-the-clock, follow-the-sun support

Distributed teams provide 24/7 follow-the-sun coverage, recognized by Clutch as a top managed IT services provider, resolving incidents in any time zone.

See how our certified engineers keep accounting practices secure and running

How we onboard your accounting firm

Andersen follows a six-step onboarding path from first call to quarterly review, so every stage produces a clear outcome your firm can verify before the next one begins.

Discovery call and needs assessment

We start with a call to map your software, locations, and pain points, so the plan reflects how your practice works.

IT audit and risk review

Our engineers audit infrastructure, security, and backups, giving leadership a documented risk picture and prioritized gaps to close.

Tailored service plan and SLA

We propose a service plan with defined SLAs and pricing, so scope, response times, and cost are agreed and predictable upfront.

What our clients say

Finance and professional-services clients choose Andersen for secure, responsive IT delivery. Their feedback reflects uptime, data protection, and support quality accounting practices rely on.

IT insights for accounting professionals

Andersen's specialists share guidance on security, cloud, and compliance, helping accounting professionals make technology decisions that protect client records and control cost.

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FAQ

This model means a provider runs your practice's technology proactively for a fixed monthly fee. It is not one-off break-fix support and not outsourced bookkeeping. Typical scope includes:

  • A 24/7 help desk and end-user support;
  • Managed cybersecurity, monitoring, and compliance;
  • Cloud hosting, backups, and disaster recovery.

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What happens next?

An expert contacts you after having analyzed your requirements;

If needed, we sign an NDA to ensure the highest privacy level;

We submit a comprehensive project proposal with estimates, timelines, CVs, etc.

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