Modern Multilingual eLearning Platform
About the client
In this business case, Andersen’s customer was a Hungarian company specializing in education and eLearning services. The company offers online training, elearning courses, tests, and study materials primarily aimed at helping candidates prepare for European Personnel Selection Office (EPSO) exams and other EU career-related competitions.
![[object Object] on the map](https://content.andersenlab.com/common-data/client-maps/hungary/1754320783.png)
Business Context
Andersen was approached as a source of proven UI/UX design expertise. Our mission was to elevate the platform’s competitive position by improving user experience, increasing conversions, expanding international reach, optimizing content delivery, and ensuring regulatory compliance.
Challenges
Andersen's web design and development experts fully rose to the occasion and overcame an entire range of challenges associated with the project. They included designing an intuitive and engaging UX to drive course completion and retention, optimizing conversion paths via deep data analysis, supporting 24 languages with attention to EU-wide cultural nuances, ensuring full GDPR compliance and data security, building robust analytics for continuous improvement, and maintaining scalability and stability to integrate new features, payment systems, and communication tools.
Project overview
This UI/UX design project revolved around in-depth analysis from all relevant perspectives and the application of best practices to ensure accessibility, end-user convenience, and technical excellence.
About the project
Andersen’s web design and development team focused on redesigning and enhancing a multilingual educational platform to better serve candidates preparing for EPSO exams and other EU job-related competitions. The scope included a full UI overhaul for improved navigation, support for 24 languages, GDPR compliance, and a secure payment system. Additional goals included streamlining user access to study materials, implementing realistic test simulations, and building a personal user account system with tracking and access controls.
App functionality
Andersen’s deliverables included:
- Updated UI and navigation. The redesigned UI makes it easier and more intuitive for users to find tests, study materials, and courses;
- Payment system integration. A secure and user-friendly payment system supports subscriptions, one-time purchases, and automatic renewals;
- Multilingual support. The platform is available in 24 languages, ensuring accessibility across EU member states;
- Personal user account. Users can track their progress, view test history, manage subscriptions, and access course materials;
- Advanced online testing. Realistic EPSO exam simulations include automatic grading, performance analytics, and detailed result breakdowns;
- User behavior analytics. Google Analytics and other tools are used to track visitor behavior and optimize both the UX and marketing strategies;
- Terms of use and copyright. Clearly defined usage policies and content protection mechanisms support legal and ethical platform operations.
- GDPR compliance and data protection. Comprehensive data protection mechanisms were implemented in line with EU regulations;
Solution
The result of the project is a high-quality, realistic platform for EPSO exam preparation, featuring a large question bank, various test formats, and precise simulations for high user confidence and success rates.
Project results
Owing to our web design and development team, the customer is running a modern, scalable, and multilingual educational platform that now serves tens of thousands of users across the EU. Realistic exam simulations, analytics, and progress tracking have elevated user engagement and preparation success, enhancing their reputation. A streamlined subscription and payment system has improved conversion rates and stabilized revenue. GDPR compliance and robust data protection measures have strengthened user trust, while built-in communication tools and personalized dashboards have increased loyalty and retention. The platform’s new architecture has also provided a solid foundation for future feature expansion and market growth.
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