4JET is a Germany-based technology company working in the domain of industrial manufacturing. The company is a leading provider of laser systems and surface treatment technologies.
Andersen was entrusted with developing and redeveloping the software needed for internal project control procedures and task management IT system. Our customer, in this business case, was a fast-growing tech startup — a leading provider of laser systems and surface treatment technologies.
The Toolbox system features multiple functionalities and resembles a CRM solution. Andersen's team was mainly focused on the Worktime Recording capability (i.e., the back-end part). The key aspects of our involvement were as follows:
Andersen's team successfully grasped the solution envisioned by the customer. On top of that, we proposed a range of approved improvements and finalized the final scope jointly with the customer, including the look and feel, new features, capabilities, functions, etc. After that, Andersen's team delivered the solution in its entirety, following the guidelines agreed upon.
After the new system was delivered, the customer conducted a survey. It covered 84 employees and compared the new functions with the old tracking system. According to the survey results, 25% of the employees hadn't used the old system and, therefore, couldn't compare it with a new one; 6% only considered the new system worse than the previous one.
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We submit a comprehensive project proposal with estimates, timelines, CVs, etc.
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