IT Service Reports

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IT service reports

Specialists provide our clients with regular reports about the quality of the delivered IT services.

About the service

Detailed reports are the tool to keep our clients informed about the details of the IT services we provide for them. Service level agreement documents, service details, and service reports allow them to compare the real picture with the agreed service levels and highlight any discrepancies. Reports’ format and frequency can be modified if the client has such a need.

The information we include in IT service reports:

  • Details of provided IT services for the past period
  • Any discrepancies with the agreed service levels
  • Highlights worthy of client attention (i.e. trends, customers behavior changes, new things)

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What happens next?

Our expert contacts you shortly after having analyzed your business requirements

When required by you, we sign an NDA to ensure the highest privacy level

Our pre-sales manager submits a comprehensive project proposal. It may include estimates, timelines, lists of CVs, etc., for a particular situation

The team assembled for your IT project can start delivering within ten business days