Help Desk/Call Center
We will take control on requests and issues of your employees or customers that don’t require deep technical expertise by providing:
- Basic Help Desk assistance
- Call Center support
- Inbound customer support
To test knowledge, confirm their qualifications and professional skills, our experts receive the following certificates in the field of application support and maintenance.
The team will provide you with regular reports about the quality of the provided services and their compliance with the agreed service levels.
Composing a full picture of your app or infrastructure server’s performance and ensuring its timely optimization to avoid any issues.
You can increase the efficiency of your IT support services by delegating them to a team of our experts who are committed to the agreed service levels.
You can rely on Andersen’s specialists when it comes to supporting development or DevOps needs for your product.
Andersen provides a team of dedicated professionals that will provide support for your employees or customers via phone.
Optimize your IT support-related expenses by delegating a wide range of IT services to us, and we’ll provide them at the agreed service levels.
Andersen’s specialists will ensure regular backups of your infrastructure and its rapid recovery in case of any emergency.
By reaching out to us, you will be provided with a team of skilled engineers for maintenance and support within 15 business days or less.
If you need high-end specialists on an urgent basis, we are here to help. Get CVs in no time, choose the best of the best, and our specialists will start working on your project with full responsibility so that you can receive the solution you need as soon as possible.
System administrator with 4+years of experience in IT sphere. The main technology stack is LAMP. Prov...
Motivated and fast progressing System Administrator with 17+years of experience in software developme...
System Administrator with 8.5+years of experiencein maintaining system stability, system administrati...
Here is how we help clients derive maximum benefit from their software
No matching projects
Need a hand with IT support services? Fill out the form below to receive a free consultation and find out how Andersen can help your business grow.