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Registration of Mailing Units

Development of a software Point-of-Sale terminal

Implementing ways to modernize the post service

Project ROI

After 6 months from release, we usually ask customers about the financial results of a project to make sure we did our job well

118%

Project timeline

Andersen team has spent more than 360 hours every week on the development of this solution

3 weeks ahead of schedule

National coverage

The developed software is used all postal departments of the customer

42 thousands offices

About the project

Our customer was the postal operator that is responsible for the issuing of postage stamps, the delivery of mail, parcel service, EMS, third-party logistics, deposit accounts. The Russian Post has come up with an idea to develop modern software for the Point-of-Sale terminals with an ability to assign an identification number for each mailing unit, for these units to be registered in the single accounting and control system. In this regard, the customer’s representatives contacted Andersen.

Industry

E-Commerce

Duration

20 months

Team size

9 developers

Tech stack

.Net, WinForms, WebAPI, DevExpress components, Extra Reports, Microsoft Dynamics AX for Retail.

Delivered Solution

To put this idea into practice, the Andersen’s team used Microsoft Dynamics AX for Retail POS which has the main and constant part together with a number of modules or extension points that can undergo changes for customized solutions. Thus, a POS terminal has the form of a computer, a fiscal data recorder, and a barcode scanner.

The new software made possible a number of important functions: delivering of payments as well as the transfer of money, e.g. Western Union; checking out post-office goods with the help of a barcode scanner; mailing of packages with an assigned registered number.

The diligent work of Andersen’s team resulted in the delivery of the cutting-edge software for the post service

Project Results

Andersen’s team built and developed a solution which significantly improves the work of the postal operator’s departments. As soon as a post-office staffer receives a package, they register it with the POS terminal and give it a certain status. All postal stations’ databases are united in regional networks which, in turn, are united in one central database as the server end is one and common. Now all senders, receivers, and post-office workers can see the status of mailings and track them.

85

%

Satisfaction rate

47

%

Service quality improvement

22

%

KPI increase

Client’s feedback

SMB, enterprise and startup clients return to us because they’re happy with our work. Here’s what they say about Andersen.
John Specter
Maxim Ezerskiy Vice-president at GMCS

I didn’t believe that domestic outsourcing vendor can create a qualitative bug-free software product, but the work performed by Andersen’s developers and their dedication made me change my mind. The solution delivered by Andersen works smoothly and without errors, and this allowed me and my employees relax and rely entirely on this software.