Andersen
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Platform for Calling Out Repairers

Get repairers for serving commercial property

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A digital solution to receive qualitative repairment of your business property

Project ROI

After 6 months from release, we usually ask customers about the financial results of a project to make sure we did our job well

114 %

Project timeline

Andersen team has spent more than 200 hours every week on the development of this solution

1
week ahead of schedule

Choice of British consumers

The platform helps thousands of UK’s organizations to manage their properties

5,000
properties

About the project

The platform is designed to unite two categories of people: those who are looking for specialists to repair their commercial premises, and those who provide such services. A repairer can register on the platform and create their profile which will be viewed by potential clients. After the work is completed, clients can rate the repairer and leave feedback. On the customer’s request, our team was engaged in rewriting the platform with new technology, as well as in introducing new functionality.

Industry

Web Service

Duration

12 months

Team size

5 developers

Tech Stack

PHP Version 7.1.15, Apache/2.4.10, MySQL 5, Docker, Yarn, S3, LocalStack, Gulp, Redis, MVC framework, CakePHP 3

Project Results

Transfer to more modern technology optimized the performance of the platform, and our work on the report generation made the speed of this process faster. All this, along with the functionality introduced by Andersen’s team, significantly improved customer experience and led to an increase of the platform’s users, both repairers and commercial property owners. This, in turn, led to the growth of the customer’s share on the domestic market.

83%

Satisfaction rate

44%

Performance optimization

1.7%

Market share growth

Client’s feedback

SMB, enterprise, and startup clients return to us because they’re happy with our work. Here’s what they say about Andersen

Leslie Wood
Leslie Wood Project Manager

We tried to work with several outsourcing vendors but unfortunately failed to achieve a mutual understanding of what the improvements of the platform should be. But cooperation with Andersen was a totally different experience. Together with Andersen’s team, we managed to significantly improve our service and develop our business in general.

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