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Platform for direct sales companies

Deliver the solution and support operations

Technical solution to meet of various customer needs

Project ROI

After 6 months from release, we usually ask customers about the financial results of a project to make sure we did our job well

118%

Project timeline

Andersen team has spent more than 440 hours every week on the development of this solution

2 weeks ahead of schedule

Application speed optimization

Over the current year, with the participation of the Andersen team, a number of client companies were connected to the platform.

20+ new clients

About the project

The developed platform is a large CRM system used in the field of direct selling of various goods and services. The system consists of numerous modules and is designed to automate business processes and improve the efficiency of employees and contractors of the company. The system allows the user to create an IT-solution that can be customized and adapted to their company and its needs. It can be a catalog, an order management system, an event adjuster, and other solutions that a client needs.

Industry

Retail

Duration

36 months

Team size

11 developers

Tech stack

.NET 4.5/4.6/, ASP.NET MVC, Dapper, JavaScript, jQuery, HTML5, CSS3, Bootstrap, Xamarin Forms

Delivered Solution

The platform consists of two main parts. The first part is a website for unregistered consumers of the product, where we have implemented the functionality and data necessary for accepting orders, setting up complex products and providing effective customer service and support. The second part is a website created for registered consumers of a certain level and intended for managing a retail enterprise, and here the user can see his personal statistics, metrics, information about profits, etc.

Our team not only works on expanding the functionality of mobile and web versions of platforms, but also deals with connecting new B2B clients to the platform, customizing the platform template to their needs and further technical support.

Finally, we delivered a fully completed CRM system with the admin part and new more efficient architecture.

Project Results

The architecture implemented by our developers significantly speeded up, automated and simplified the work of the application for clients, as well as reduced costs, optimized the accounting of goods/orders/contractors and increased sales. The delivered product helped the customer increase its market share and attracting new clients. After the launch of the system, the customer satisfaction score reached 87%.

89

%

Satisfaction rate

29

%

Sales increase

2.6

%

Market share growth

Client’s feedback

SMB, enterprise and startup clients return to us because they’re happy with our work. Here’s what they say about Andersen
John Specter
Peter Zielke CEO at Exigo

As with any project of this magnitude, unforeseen problems arise that have to be addressed. The manner in which Andersen team rectified even the smallest issue is indeed a tribute to your organization. In addition, we really appreciate an opportunity to be agile in terms of changing needs, because your company was able to provide highly professional engineers that were able to address new challenges.